Privacy Policy

01Who we are

Rampart Security & FM Ltd is registered in England and Wales, company number 11770115. For the purposes of UK data protection law we are the controller of the personal information described here.

02What we collect

• Enquiry details. The name, email address, telephone number, premises type, rough floor area and task notes you give us when you submit a form or contact us directly.
• Correspondence. The content of messages you send us, so that we can answer them and keep a record of what was agreed.
• Service records. Where you become a client, the scope, schedule and access arrangements needed to carry out the work.
• Technical information. Standard server information generated when a website is visited, used to keep the site available and secure.

03Why we use it

• To answer your enquiry and provide a quote.
• To arrange, carry out and account for work you have asked us to do.
• To keep records of what was agreed, and to meet our legal and accounting obligations.
• To keep the website working and protect it against misuse.

04Our lawful bases

We rely on your consent for the use of non-essential cookies; on taking steps at your request before entering into a contract, and on performing that contract, for quotes and service delivery; on our legitimate interests in answering enquiries and keeping the site secure; and on legal obligation for records we are required to keep.

05Who we share it with

We do not sell personal information. We share it only where it is necessary to run the service: with our website and email hosting providers, and with professional advisers or authorities where the law requires it. Those providers act on our instructions.

06How long we keep it

Enquiries that do not become work are kept only as long as needed to deal with them and are then removed. Client records are kept for as long as the account is active and afterwards for the period required for tax and accounting purposes.

07Your rights

Under UK data protection law you have the right to be informed, to access your information, to have inaccurate information corrected, to have it erased in certain circumstances, to restrict or object to processing, and to data portability where it applies. To exercise any of these, contact us using the details below. You also have the right to complain to the Information Commissioner's Office.

08Cookies

This site uses a small number of cookies necessary for it to work, and asks for your agreement before anything else is stored. See our Cookie Policy for detail.

09Contact

Email support@rampart-cleaning.services or call +44 7340 593236. We may update this policy; the date at the top of this page shows when it last changed.